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Terms & Conditions

1. Booking and fees
  • Voucher sessions: A £35 booking deposit secures the date (paid at booking). The deposit will be refunded at your ordering appointment or deducted from the total of your final order. The deposit is refundable only if you cancel with at least 7 calendar days’ notice. Cancellations with less than 7 days’ notice forfeit the deposit.
  • Non‑voucher sessions: Secured by a non‑refundable session fee (paid at booking). This fee is transferable if you reschedule with at least 7 calendar days’ notice; otherwise, the fee is forfeited, and a new session fee is required to rebook.
2. Cancellation & rescheduling
  • One free reschedule: You may reschedule once with at least 7 calendar days’ notice. Voucher deposits or non‑voucher fees will be applied to the new date. Rescheduling is subject to availability.
  • Subsequent cancellation: If you reschedule using the one allowance and then cancel again (for any reason), the deposit/session fee will not be refundable or transferable.
  • Late cancellation/no-show: Cancelling or rescheduling with less than 7 days’ notice, or failing to attend without notice, forfeits the deposit/session fee. A new deposit/fee will be required to rebook.
3. Viewings & proofs

  • All image viewings are in‑studio only. Online viewings or printed proofs are not provided. You must attend your viewing within 3 months of the session; contact us promptly to rearrange if needed.

4. On-session conduct

  • To protect the session workflow and final images, clients and guests must not take photos or videos with mobile phones or personal cameras during the session or during in‑studio viewings.

5. Copyright & image use
  • Copyright in all images remains with Dumbletons Studio / the photographer. 
  • Prints: Purchasing prints does not transfer copyright and is for personal display only (no social media use, no high‑quality duplication, scanning, or commercial exploitation). 
  • Digital files: Purchasing digital images grants a non‑exclusive personal‑use licence (private printing and sharing on personal social media). Commercial use requires a separate commercial licence and fee – contact the studio. 
6. Promotional use

  • We will not use your images for promotion, portfolio, website, social media, or advertising without your explicit written consent. If you agree, permitted uses will be confirmed in writing.

7. Newborn & child safety
  • Safety is paramount. The photographer will not attempt unsafe poses and may stop or modify any pose deemed unsafe. Parents/guardians must follow the photographer’s instructions. If a baby/child is unwell, please contact us to reschedule.
8. Liability, force majeure & substitutions

  • The studio will take reasonable care but is not liable for events beyond its control (illness, equipment failure, travel disruption, extreme weather). If the photographer cannot attend, we will attempt to provide a substitute or offer a full refund of deposits/fees. Our total liability is limited to the fees paid for the affected session.

9. Privacy & data protection

  • We process personal data and images to provide our services. Our full privacy policy is at [insert link]. You have rights under GDPR; contact us at info@dumbletons.com to exercise them.

11. Governing law & contact

  • These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales. 

  • Contact: info@dumbletons.com, +44 01223 358007, www.dumbletons.com. T&C effective date: 25th February 2026

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